"Do I need to clear my cache? Cookies? What does this all even mean?"
We understand. We deal with this problem nearly every day.
Reasons you might need to clear your cache:
- "I can't login to one of the web apps!" (COPE, Appointment Scheduler, etc.)
- "I'm not seeing the changes I've made in the CMS to the live pages of my website." More on not seeing changes over here, too.
- "This isn't working on this app - it looks like I'm not making any changes."
1. First, try a keyboard shortcut to request a full download of the webpage.
While viewing the page you wish to refresh
- First, try ctrl + shift + r (all at the same time), or
- Next, try ctrl + F5. If those don't work...