"Do I need to clear my cache? Cookies? What does this all even mean?"
We understand. We deal with this problem nearly every day.
Reasons you might need to clear your cache:
- "I can't login to one of the web apps!" (COPE, Appointment Scheduler, etc.)
- "I'm not seeing the changes I've made in the CMS to the live pages of my website." More on not seeing changes over here, too.
- "This isn't working on this app - it looks like I'm not making any changes."
Here are links to the instructions to clear your cache per each browser...