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Linking to accessible documents using the Accessible Document Classes

We are no longer using a snippet to mark documents as accessible in the CMS. We have built this functionality into the Insert/Edit Link function as a "class" which we refer to as the Accessible Document Classes. More on how to use this addition below.

To comply with modern ADA standards, MSU is required to only publish public content on the web which is accessible to all users, regardless of disability. The Accessible Document Classes need to be used when linking to a document (PDF, DOC, EXCEL, etc).

Quick Usage Instructions

There are 4 Accessible Document Classes which you can choose from when linking to a document

  1. Document meets WCAG 2.0 with no errors
  2. Document included as alternative download
  3. Document is legacy - updated before June 1, 2014
  4. Document owned by non-MSU entity

How to add a class to a document link

  1. create-link-button-bar.PNG
    While editing a region on your webpage (most likely the Main Content region) click the Insert/Edit Link button.

  2. new-accessibility-classes.png
    Once you have used the browse tool and linked to your document, use the bottom "Class" dropdown to select which option fits the document to which you are linking.

  3. Select "OK" and the link, along with the Accessible Document class will be added.

Reminder: Content published live after March 1, 2019 on any MSU-owned web presence must be accessible. Any MSU faculty, staff, or student posting non-accessible content on the public web after March 1, 2019 may be held accountable by their unit, department, or the university.

Explanation of each Accessible Document Class

1. Document meets WCAG 2.0 with no errors

This document meets or exceeds WCAG 2.0 AA document standards on its own. This may mean that your unit did the work of making sure the document itself is accessible, or it was already accessible. For more information on how to do this, see the LinkedIn Learning course link "Creating Accessible PDFs" in the Resources section below.

2. Document included as alternative download

This document exists on a webpage which contains equitable content. This means you have created a webpage, or webpages from the content in the document and the download is provided as an alternate, printable version of the content.

3. Document is legacy - updated before June 1, 2014

This document was updated prior to the legacy cutoff date of June 1, 2014 and does not immediately need to be remediated for accessibility. However, if the document is requested by a visitor to be made accessible, it will need to be rememdiated.

4. Document owned by non-MSU entity

This document is not owned by MSU, and with good reason (copyright counts) we cannot make it accessible. Due diligence must be done before using this class including:

  1. requesting the owner make the document WCAG 2.0 AA accessible. If they can't/won't,
  2. looking for an alternate resource. If we can't find one,
  3. linking to the resource from our website with a summary of what the document contains and provide contact information to your office, so a disabled user has a good idea of what they're opening before they follow the link and can get help if needed.

Make sure you document this process when using the non-MSU enitity class. More information about this process can be found in our Help Center article: My document or resource I'm linking to isn't mine and it isn't accessible. What shall I do?

FAQ

Q: If the document requires a signature or other manual input that requires the document printed, does it need to be made accessible?

A: Yes. If the content cannot be made into a web form using our Form Builder and KaratEmail, the workflow is as follows:

  1. Put the readable content into a web page.
  2. Link to the uploaded form, explaining that it will need to be printed, signed and returned.
  3. Include contact information, both phone and email, for those who need assistance in filling out the form.

You may also consider making the form an accessible PDF and then adding Docusign functionality to it.

Q: If the document is used in-house, only by a few people, or just used personally, does it need to be made accessible?

A: Yes. All publicly accessible information on montana.edu and other domains owned by Montana State University need to be accessible to everyone, regardless of disability. 

AA: If the document is only used by MSU employees, consider this process which includes Box, which is MSU's shared storage application.

  1. Upload document(s) to Box.
  2. In the web interface, click "Share" on the file and then enable the Share Link
  3. In the dropdown under the Shared Link box, switch the access to "People within your company" instead of "Invited people only."
  4. In this pop-up window, click "Link Settings" and untick the "Disable Shared Link" box so the link will not automatically disable (unless you want it to.)
  5. Then, you can post the Share Link on your webpage, but only people who have an MSU NetID and password will be able to access the document

Note about this process: at some point MSU will require all faculty-staff required documents to be accessible too, so it's best practice to make the document accessible in the first instance.

Resources

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