Web Accessibility Resolution Agreement with the Office for Civil Rights - 5/2/2018

Resolution Agreement

Montana State University

OCR Reference No.10172112


To resolve the above-referenced complaint brought under Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of 1990, the Office for Civil Rights (OCR) 0f the US. Department of Education and the Montana State University (university) enter into the following agreement. This agreement supersedes the agreement the university entered into on October 27, 2017. This agreement was entered into voluntarily and does not constitute an admission of liability, non-compliance, or wrongdoing by the university.

  1. Current Online Content and Functionality. By May 30, 2019, the university agrees that it will take all actions necessary to ensure that individuals with disabilities have an equal opportunity to participate in the university’s programs and activities offered through the university’s website or equally effective alternate access. To meet this commitment, the university will: develop a strategy for identifying inaccessible content and functionality for individuals with disabilities on all web pages, except those published prior to June 1, 2014, that have not been edited, updated, or modified in any way since that date; develop a notice to persons with disabilities regarding how to request that the university provide access to online information or functionality; prominently post this notice on its home page and throughout its website; and develop a process to ensure that, upon request, inaccessible content and functionality will be made accessible in an expedient manner.
  2. New Online Content and Functionality. By May 30, 2019, the university will establish a plan to ensure that all new online content and functionality developed, procured, or used after the date of this agreement will be fully accessible to individuals with disabilities. The plan should include any staff training that may be necessary to ensure full implementation with the plan.
  3. Undue Burden and Fundamental Alteration. This agreement does not require the university to take any action that it can demonstrate would result in a fundamental alteration in the nature of a service, program, or activity or in undue financial and administrative burdens. In those circumstances where the university can demonstrate compliance would result in such an alteration or burden, the university will ensure that, to the maximum extent possible, individuals with disabilities receive the benefits or services provided by the university.
  4. Technical Assistance. OCR Will make itself available to provide technical assistance to the university during the university’s implementation of this agreement.
  5. Reporting Provision. By May 30, 2021, the university will submit a report to OCR demonstrating that it has fully satisfied the terms of this agreement. The report will describe benchmarks the university has reached and on-going efforts to maintain web accessibility and usability of the university’s website.

The university understands that by signing the agreement, it agrees to provide data and other information in a timely manner in accordance with the reporting requirement of this agreement. Further, the university understands that during OCR's monitoring of this agreement, if necessary, OCR may visit the university, interview staff and students, and request such additional reports or data as are necessary for OCR to determine whether the university has fulfilled the terms of this agreement. Upon the university's satisfaction of the commitments made under this agreement, OCR will close the case.

The university understands and acknowledges that OCR may initiate administrative enforcement, or judicial proceedings to enforce the specific terms and obligations of this agreement. Before initiating administrative enforcement (34 CPR. §§ 100.9, 100.10) or judicial proceedings to enforce the agreement, OCR will give the university written notice of the alleged breach and sixty (60) calendar days to cure the alleged breach.

This agreement will become effective immediately upon the signature of the university's representative below.


[Signed and dated 5/2/2018]

Dr. Waded Cruzado President Montana State University

View orginal PDF document

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